What are the different abbreviations used in the fragrance industry?
- M = Men
- TST = Tester
- W = Women
- U = Unisex
- UB = Unboxed
- EDU = Eau de Toilette
- EDP = Eau de Parfum
- EDC = Eau de Cologne
- COL = Cologne
Can you explain the difference between pure perfume, eau de parfum, eau de toilette, and eau de cologne?
The difference is the amount of concentration of oils in the fragrances. The highest concentration is pure perfume (parfum). Then EDP, EDT, and EDC.
Perfume: This is the most concentrated formulation and is also very expensive. They contain 15-30% aromatic components, and last the longest when applied to skin. They normally come in small bottles.
Eau de Parfum: This is also the most fragrance containing 10-15% aromatic components, but still has long lasting characteristics. It is less expensive than pure perfume.
Eau de Toilette: This is less expensive than eau de perfume, but very popular. It normally has 5-15% aromatic compounds. It usually lasts for 2 to 4 hours
Cologne or Eau de Cologne: It originated in Cologne, Germany. Today it is a generic term that defines a class of formulation by its typical concentration of 2-5%. Cologne products are made for men and women. It is lighter than EDT and usually lasts for couple hours.
Can you tell me about fragrance notes?
Fragrances are comprised of many different scents, also called notes. Top notes are very light, they are recognised immediately upon application of perfume and last about five to ten minutes. Common fragrance top notes include citrus, light fruits and herbs. Middle notes or the heart notes make an appearance once the top notes evaporate, and last last up to an hour or more. Common fragrance middle notes include geranium, rose lemongrass,lavender and Jasmine. Bottom notes or base notes have heavier ingredients and last for several hours. Common fragrance base notes include cedarwood, sandalwood, vanilla,ambur and musk. A fragrance will not be appealing without the combination of all three notes.But all notes together create perfect scents.
Is there any difference between a splash and a spray?
No, There is no difference in the fragrance; just the way of application.
I see testers on your website, what are those?
Testers come in plain boxes with the same ingredients as your favorite perfumes and colognes. Normally, retail shops buy testers so their customer can try the fragrance before they buy it. You can also order testers online for your favorite perfume or cologne and actually save some money. All brands have testers to promote their fragrances.
How can I get prolonged shelf life for my fragrance?
Avoid storing the bottle in excess heat or direct sunlight, keep it in a cool place. If possible,you can keep it in a refrigerator for longer shelf life.
Are all of your products 100% authentic?
Yes, we only sell original designer perfumes and colognes. We do not sell any immitations or knock offs.
How can you offer fragrances at such a low price?
We buy our inventory in large quantities and we get huge discounts from our vendors, and we don’t add big margins when we sell. That’s how we are able to sell perfumes and colognes at such low cost.
Can you gift wrap my order?
Yes, we can gift wrap any order upon request, however, we do charge a nominal fee for gift wrapping.
I don’t see my favorite fragrance on your website, how can I order the one I want?
You can request your favorite perfume or cologne under “Don’t see it? Request it” section on our website. You can also check back in a week, as we buy weekly and update our inventory accordingly. Or, you can send us an email at firstname.lastname@example.org and we will update you once your favorite perfume or cologne is available.
My fragrance has discontinued, but I see that you still have them for sale. How?
We stock several perfumes and colognes that have been discontinued. As we buy in bulk, please keep ordering them as long as we have them.
What are the different modes of payment you accept?
Online we accept credit cards like Visa, Mastercard, American Express, and Discover. For wholesale customers, however, we accept credit cards, invoices paid via bank wire transfers and checks.
Do you charge sales tax?
We charge sales tax on orders being shipped to a California address. For wholesale accounts, there is no tax if you have a resale certificate.
What are your shipping charges?
All orders over $59 are shipped free anywhere in the U.S. If you are ordering under $59 ,there is a flat fee of $6.95 for the first unit + $1.00 for each additional unit in the same box. Please see our shipping policy for full details.
When will you ship my order?
We normally process all the paid orders on the same or next business day and you will get it in two to eight business days. You can also read our Shipping Policy for full details.
I received the wrong product and my order is short, what should I do?
Please send us an email with the item and order number, and we will exchange the wrong item, or we’ll send a full refund. For short orders we will send the remaining items as soon as they are available. For more information, please read our Return Policy.
How do I track my order?
You can track your order by logging into your account but we do send an email with a tracking number as well, when we process your order. If you have not received the tracking information of your order it means that your order was shipped by USPS as they scan the package only after it has reached the destination.
I have a retail perfume store, Do you offer wholesale prices?
Yes, you need to create a wholesale account on our website by providing your business details and once your account is approved, you will get access to heavily discounted wholesale prices.