Hassle free returns in USA (Not valid on wholesale purchases)
- If you are not 100% satisfied with your purchase, OR you received a wrong or damaged product, simply send it back to us with in 30 days of purchase for a full refund (less shipping and any gift wrap charges). No question asked.
- Any shipping cost you incur to return the product to us will not be refundable.
- The shipping cost is non refundable for any undelivered, unclaimed, returned or refused packages.
- We do charge 30% restoking fee if the products are opened or not sent in its original packaging.
- To cancel your order, please contact us ASAP and you will get 100% refund immediately, if your order has not been shipped. If your order has been shipped already ,then you will get the refund only after we receive our products back from you.
Please follow the steps below to complete your return:
- Call our customer service department at 619-Awesome(293-7663) OR send us an e mail at email@example.com to get RMA # (return merchandise authorization)
- Package your unopened product in its original condition including original packaging and packing slip, with RMA # displayed on the return label and send it to the following address:
Attn: Product Return Department (RMA#............)
2522 Jamacha Road # 103
El Cajon CA 92019 USA
- Upon receipt and inspection of your return package, the refund will be processed and credit will automatically be applied to your credit card OR original method of payment with in 2-5 business days. Please call the customer service if you have any question or concern regarding your return.